Refund and Returns Policy

Our refund and return policy lasts 15 days. If 15 days have passed since your purchase, we cannot offer you a full refund or exchange.

In order to be returned, your item must be unused and in the same condition as you received it. It must also be in its original packaging.

Other non-returnable items:

  • Gift cards
  • Downloadable software
  • Downloadable accounts
  • And all other downloadable items

To complete your return, we require a receipt or proof of purchase.


If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a few days.

Late or Missing Refunds

If you have not yet received a refund, first recheck your bank account.

Then contact your credit card company. It may take some time for your refund to be officially posted.

Then contact your bank. There is often a processing time before the refund is posted.

If you have done all of this and still have not received your refund, please contact us.

Sale Items

Only regular priced items can be refunded. Sale items cannot be refunded.


We will only replace items if they are defective or damaged.

Need help?

Contact us with questions about refunds and returns.